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Outage in Xactus

Government shutdown

Resolved Minor
October 01, 2025 - Started 7 months ago - Lasted about 1 month
Official incident page

Incident Report

The government shutdown is now in effect. Here’s what you need to know, and what steps you can take right now: Social Security Verification X: eCBSV (electronic Consent Based SSN Verification) remains available. CBSV (wet-sign only Consent Based SSN Verification) is unavailable during the shutdown. Please do not submit SSA-89 requests until the government reopens. Flood Report X: National Flood Insurance Program (NFIP) Lapse: New policies and renewals are temporarily unavailable. FEMA may issue temporary procedures, watch for updates. Private flood insurance can be accepted provided it meets federal standards. Xactus is monitoring the situation closely. We’ll keep you updated so you can move forward with clarity and confidence as the shutdown continues.
Components affected
Xactus 360 Xactus IRS SSA

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/14/2025 09:41PM

The government is now open, and normal operations have resumed. Please note: We will continue to monitor and communicate any ongoing turn time delays for specific products either within Xactus360 or via email.

MONITORING 7 months ago - at 10/01/2025 03:46PM

The government shutdown is now in effect. Here’s what you need to know, and what steps you can take right now:

Social Security Verification X:
eCBSV (electronic Consent Based SSN Verification) remains available.
CBSV (wet-sign only Consent Based SSN Verification) is unavailable during the shutdown. Please do not submit SSA-89 requests until the government reopens.

Flood Report X:
National Flood Insurance Program (NFIP) Lapse: New policies and renewals are temporarily unavailable. FEMA may issue temporary procedures, watch for updates. Private flood insurance can be accepted provided it meets federal standards.

Xactus is monitoring the situation closely. We’ll keep you updated so you can move forward with clarity and confidence as the shutdown continues.

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