Outage in Xactus

Experian Technical Difficulties

Resolved Minor
October 29, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Experian is experiencing technical difficulties with some services. Due to this, Xactus is experiencing degraded performance with Credit pulls and Precise ID. We are in communication with Experian in order to resolve this.
Components affected
Xactus Experian

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2025 10:08PM

We are no longer seeing errors with Precise ID or credit pulls. Xactus is re-submitting any requests that failed during this incident.

MONITORING about 2 months ago - at 10/29/2025 09:24PM

Experian credit requests and Precise ID are beginning to be successful. We are continuing to monitor Experian services.

INVESTIGATING about 2 months ago - at 10/29/2025 09:02PM

Experian is experiencing technical difficulties with some services. Due to this, Xactus is experiencing degraded performance with Credit pulls and Precise ID. We are in communication with Experian in order to resolve this.

Latest Xactus outages

TransUnion Credit Request Errors - 7 days ago
Experian Precise ID Service Interruption - 24 days ago
Equifax Errors - about 1 month ago
TransUnion Credit Request Errors - about 1 month ago
TransUnion UDx Alerts - about 1 month ago

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