Outage in Xactus
TransUnion Credit Request Errors
Resolved MinorIncident Report
TransUnion has confirmed they are experiencing nationwide service degradation. Some credit requests to TransUnion are returning errors. Xactus is repulling the failed reports successfully. We are in contact with TransUnion to resolve this incident.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 11/18/2025 02:13PM
This incident has been resolved. Responses from TransUnion have returned to pre-incident levels.
MONITORING
about 1 month ago - at 11/18/2025 01:45PM
We have stopped seeing error responses from TransUnion. We will continue to monitor the responses from credit requests.
IDENTIFIED
about 1 month ago - at 11/18/2025 12:47PM
TransUnion has confirmed they are experiencing nationwide service degradation. Some credit requests to TransUnion are returning errors. Xactus is repulling the failed reports successfully. We are in contact with TransUnion to resolve this incident.
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