Outage in Xactus
Elevated Experian Precise ID Error Rate
Resolved MajorIncident Report
We are investigating an observed increase in error rates for Experian Precise ID requests.
Components affected
Xactus ExperianTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/03/2026 12:34AM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/02/2026 11:41PM
Experian was able to confirm that an outage was observed on their systems. Error rates for Experian Precise ID have returned to normal. We will continue to monitor the performance for stability.
INVESTIGATING
about 2 months ago - at 03/02/2026 11:32PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 03/02/2026 10:43PM
We are in contact with Experian support to troubleshoot the issue.
INVESTIGATING
about 2 months ago - at 03/02/2026 09:25PM
We are investigating an observed increase in error rates for Experian Precise ID requests.
Latest Xactus outages
High Error Rates - Experian Credit - 2 days ago
Errors when accessing credit files - 3 days ago
Xactus360 Credit Report X Timeout Errors - 14 days ago
Equifax Elevated Error Rates - 15 days ago
Xactus360 Performance Degradation - 23 days ago
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