Outage in Xactus
Elevated Experian Precise ID Error Rate
Resolved MajorIncident Report
We are investigating an observed increase in error rates for Experian Precise ID requests.
Components affected
Xactus ExperianNeed to monitor Xactus outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 03/03/2026 12:34AM
This incident has been resolved.
MONITORING
7 days ago - at 03/02/2026 11:41PM
Experian was able to confirm that an outage was observed on their systems. Error rates for Experian Precise ID have returned to normal. We will continue to monitor the performance for stability.
INVESTIGATING
7 days ago - at 03/02/2026 11:32PM
We are continuing to investigate this issue.
INVESTIGATING
7 days ago - at 03/02/2026 10:43PM
We are in contact with Experian support to troubleshoot the issue.
INVESTIGATING
7 days ago - at 03/02/2026 09:25PM
We are investigating an observed increase in error rates for Experian Precise ID requests.
Latest Xactus outages
TransUnion Disruption - 12 days ago
Experian Precise ID Disruption - 14 days ago
TransUnion Credit Request Errors - 17 days ago
Thomas & Company VOE & VOI Order Disruption - about 1 month ago
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