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Outage in Xactus

Elevated Experian Precise ID Error Rate

Resolved Major
March 02, 2026 - Started 29 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an observed increase in error rates for Experian Precise ID requests.
Components affected
Xactus Experian

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 03/03/2026 12:34AM

This incident has been resolved.

MONITORING 29 days ago - at 03/02/2026 11:41PM

Experian was able to confirm that an outage was observed on their systems. Error rates for Experian Precise ID have returned to normal. We will continue to monitor the performance for stability.

INVESTIGATING 29 days ago - at 03/02/2026 11:32PM

We are continuing to investigate this issue.

INVESTIGATING 29 days ago - at 03/02/2026 10:43PM

We are in contact with Experian support to troubleshoot the issue.

INVESTIGATING 29 days ago - at 03/02/2026 09:25PM

We are investigating an observed increase in error rates for Experian Precise ID requests.

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