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Outage in Xactus

Xactus360 Credit Report Merge/Unmerge Options Visibility

Resolved Minor
May 11, 2026 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

In Xactus360, the option to Merge and/or Unmerge credit reports may not be displayed for some users. We are actively working to correct this. To request support with this issue, email support@xactus.com.
Components affected
Xactus 360

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 05/12/2026 06:15PM

This incident has been resolved.

MONITORING 2 months ago - at 05/12/2026 05:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 05/11/2026 10:07PM

We applied a fix that partially restored the options to users. We are continuing our efforts to fully resolve this.

IDENTIFIED 2 months ago - at 05/11/2026 06:07PM

In Xactus360, the option to Merge and/or Unmerge credit reports may not be displayed for some users. We are actively working to correct this. To request support with this issue, email support@xactus.com.

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