Outage in Xactus
Encompass Partner Connect Service Disruption
Resolved MajorIncident Report
ICE is currently experiencing a service disruption impacting all Encompass Partner Connect orders. This is not a Xactus specific issue.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/30/2026 06:49PM
This incident has been resolved.
MONITORING
7 days ago - at 07/30/2026 06:25PM
Encompass Partner Connect functionality has been restored by ICE. We continue to monitor performance as there may be delays with processing according to ICE.
IDENTIFIED
7 days ago - at 07/30/2026 03:33PM
ICE has restored core services, but is still working to restore Encompass Partner Network as a critical priority.
IDENTIFIED
7 days ago - at 07/30/2026 11:49AM
ICE is currently experiencing a service disruption impacting all Encompass Partner Connect orders. This is not a Xactus specific issue.
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