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Outage in Xactus

Undisclosed DebtX - TransUnion Processing Delays

Minor
September 14, 2026 - Started 3 days ago
Official incident page

Incident Report

Select Undisclosed DebtX requests sent to TransUnion from 9/11/2026 to 9/13/2026 have had their processing delayed with the response "Could not match on Name & Address". We are working with TransUnion to resolve this.

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INVESTIGATING 3 days ago - at 09/14/2026 09:55PM

Select Undisclosed DebtX requests sent to TransUnion from 9/11/2026 to 9/13/2026 have had their processing delayed with the response "Could not match on Name & Address". We are working with TransUnion to resolve this.

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