Outage in Xandr

Unable to upload large creatives to platform

Resolved Minor
January 09, 2025 - Started 6 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating the following issue::

  1. Component(s): Creative uploads
  2. Impact(s):
    • Unable to upload or preview creatives
  3. Not Impacted:
    • Bidding
    • UI
    • API
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 01/10/2025 12:11AM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

INVESTIGATING 6 days ago - at 01/09/2025 07:00PM

We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Unable to upload or preview creatives Not Impacted: Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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