Outage in Xandr

Reporting Grids for Line Items and Insertion orders have incorrect data

Resolved Minor
February 18, 2025 - Started 23 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating the following issue:

  1. Component(s): Quickstats, Invest
  2. Impact(s):
    • The Invest Line Item and Inserion Order reporting grids are not showing correct data. Please use regular reporting for monitoring stats in the interim.
  3. Not Impacted:
    • Ad Serving
    • Bidding
    • UI
    • API
  4. Geolocation(s): Europe, the Middle East and Africa (EMEA), US East (USEAST), US West (USWEST), Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 02/18/2025 08:11PM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING 23 days ago - at 02/18/2025 06:49PM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

IDENTIFIED 23 days ago - at 02/18/2025 05:16PM

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

INVESTIGATING 23 days ago - at 02/18/2025 03:45PM

We are currently investigating the following issue: Component(s): Quickstats, Invest Impact(s): The Invest Line Item and Inserion Order reporting grids are not showing correct data. Please use regular reporting for monitoring stats in the interim. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Europe, the Middle East and Africa (EMEA), US East (USEAST), US West (USWEST), Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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