Outage in Xendit

eWallet and QRIS callbacks intermittent disruption

Resolved Major
August 26, 2022 - Started about 3 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear customers We have detected issues in the following services: - eWallet and QRIS - callbacks are not being sent & deposits not being created intermittently We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
Components affected
Xendit eWallets Xendit QR Codes
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/26/2022 09:16AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 08/26/2022 08:05AM

Dear customers

There are some updates to this incident:
We are experiencing intermittent errors from a platform partner.

The team is still in the process of working on a permanent fix.

INVESTIGATING about 3 years ago - at 08/26/2022 06:20AM

Dear customers

We have detected issues in the following services:

- eWallet and QRIS
- callbacks are not being sent & deposits not being created intermittently

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.

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