Outage in Xendit

[Degraded] High Latency and 5xx Errors on APIs

Resolved Minor
April 24, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear customers, We are noticing degraded experience on Xendit APIs affecting less than 1% of traffic. Some API requests may experience high latency that resulted in 5xx errors. Our team is investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/24/2023 11:05AM

Dear customers,

API traffic is returning back to normal operation for the past 45 minutes.
We apologize for the inconvenience caused and we thank you for your patience.

MONITORING over 1 year ago - at 04/24/2023 10:34AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 04/24/2023 10:14AM

Dear customers,

We are noticing degraded experience on Xendit APIs affecting less than 1% of traffic.
Some API requests may experience high latency that resulted in 5xx errors.
Our team is investigating the issue.

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