Outage in Xendit

7-Eleven Payment Code Generation Error

Resolved Major

May 16, 2023 - Started over 1 year ago - Lasted 30 minutes
Official incident page

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Outage Details

Dear Valued Customers, We have identified that retail outlet 7-Eleven payment code creation is currently facing an issue starting 3:40pm GMT+8 Impact: - 7ELEVEN payment code cannot be created - 7ELEVEN payment option won't appear on payment links created during the disruption Please refrain from transacting to this payment channel in the meantime. We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph Thank you for your understanding and cooperation. Regards,

Components affected

Xendit 7-Eleven (Philippines)

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 05/16/2023 08:35AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 05/16/2023 08:07AM

Dear Valued Customers,

We have identified that retail outlet 7-Eleven payment code creation is currently facing an issue starting 3:40pm GMT+8

Impact:
- 7ELEVEN payment code cannot be created
- 7ELEVEN payment option won't appear on payment links created during the disruption

Please refrain from transacting to this payment channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.

Regards,

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