Outage in Xendit

Dashboard is Not Accessible on Some Network Provider

Resolved Major

July 10, 2023 - Started over 2 years ago - Lasted 32 minutes
Official incident page

Incident Report

Dear Customers, We are currently facing issue with dashboard page that not accessible on some network provider We currently investigating the issue and will inform the update Impact: - https://dashboard.xendit.co/ is not accessible on certain network provider We suggest you to do the following action: - Delay the operation using the Dashboard We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.co Thank you for your understanding and cooperation. Regards, Xendit Customer Support

Components affected

Xendit Dashboard Xendit Onboarding Xendit xenBatch

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 07/10/2023 11:06AM

Dear Customers,

Our team already fixed the issue.
We are apologize for your inconvenience.

Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support

INVESTIGATING over 2 years ago - at 07/10/2023 10:52AM

Dear Customers,

We are currently facing issue with dashboard page that not accessible on some network provider
We currently investigating the issue and will inform the update

Impact:
- https://dashboard.xendit.co/ is not accessible on certain network provider

We suggest you to do the following action:
- Delay the operation using the Dashboard

We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.co

Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support

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