Outage in Xendit

Issues on QRIS Payment using BCA

Resolved Minor

January 30, 2025 - Started about 1 year ago - Lasted 42 minutes
Official incident page

Incident Report

Dear Valued Customers, We are currently experiencing longer than normal processing times for QRIS payments made through BCA. Our team is actively working with our banking partners to resolve these callback delays. As an interim solution, we recommend utilizing alternative bank issuers for your QRIS transactions to ensure timely payment processing. We appreciate your understanding and will provide updates once the situation is resolved. Best regards, Xendit

Components affected

Xendit QR Codes

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/30/2025 05:28AM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 01/30/2025 04:50AM

Dear Valued Customers,

We are currently experiencing longer than normal processing times for QRIS payments made through BCA. Our team is actively working with our banking partners to resolve these callback delays.

As an interim solution, we recommend utilizing alternative bank issuers for your QRIS transactions to ensure timely payment processing.
We appreciate your understanding and will provide updates once the situation is resolved.

Best regards,
Xendit

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