Outage in Xendit

Payouts Disruption in Philippines

Resolved Minor
January 30, 2025 - Started about 15 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear valued customers, We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 01/30/2025 02:40PM

This incident has been resolved.

IDENTIFIED about 13 hours ago - at 01/30/2025 02:30PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

IDENTIFIED about 13 hours ago - at 01/30/2025 02:20PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_UBP: above 50001
Other banks and Ewallets: 1-50000

IDENTIFIED about 13 hours ago - at 01/30/2025 02:10PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

IDENTIFIED about 14 hours ago - at 01/30/2025 01:40PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

IDENTIFIED about 15 hours ago - at 01/30/2025 12:30PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_UBP: above 50001
Other banks and Ewallets: 1-50000

IDENTIFIED about 15 hours ago - at 01/30/2025 12:20PM

Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

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