Outage in Xplenty

Clusters Stuck on Creating, Jobs Not Running

Resolved Minor
September 27, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/27/2025 02:30AM

The incident has been resolved. The root cause was an issue with our upstream provider, which prevented clusters and jobs from triggering as expected. We are taking steps to improve our monitoring systems to ensure earlier detection in the future. We sincerely apologize for the inconvenience.

INVESTIGATING 3 months ago - at 09/27/2025 01:27AM

We are currently investigating the issue.

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