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Outage in Xplenty

Some Clusters Stuck on Creating and Dashboard Inaccessible

Resolved Minor
January 19, 2026 - Started 3 months ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/19/2026 04:12PM

The incident has been resolved. We will be writing a post-mortem report soon.

IDENTIFIED 3 months ago - at 01/19/2026 10:22AM

We are continuing to recover the processing engine workloads and jobs should now be working moving forward.

IDENTIFIED 3 months ago - at 01/19/2026 10:03AM

We’re seeing an improvement in our applications and currently working on restoring processing engine workloads.

INVESTIGATING 3 months ago - at 01/19/2026 04:05AM

The issue has been identified with the upstream provided and we are continuing to work with them to fix.

INVESTIGATING 3 months ago - at 01/19/2026 12:45AM

We are currently investigating the issue.

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