Yardi Outage History

Yardi experienced performance issues with the Home IQ Admin application that lasted 2.3 hours. The incident affected users' ability to effectively use the Home IQ Admin services. The issue was resolved after investigation and troubleshooting by the Yardi team.

A major issue impacted Yardi's HomeIQ and KUBE Access Control services, affecting users in the US and UK regions. The Yardi team investigated the problem, implemented a fix, and monitored the results before confirming full resolution. The incident lasted 22 minutes from initial detection to complete restoration of services.

YardiOne experienced a multi-factor authentication issue where SMS messages were not being delivered by a subset of phone carriers, specifically affecting SMS providers in Canada. The incident impacted users' ability to receive SMS-based authentication codes for 26.5 hours. The issue was resolved after Yardi worked with their vendors, with users able to use voice calls or alternate MFA methods as workarounds during the outage.

The Yardi Elevate platform experienced a major service disruption in the US East region lasting 1.1 hours. The incident impacted users' ability to access the Elevate platform services in that region. The issue was investigated and fully resolved by the Yardi team.

Yardi Marketplace experienced a service issue that prevented normal operation for users. The incident was classified as major and affected the entire Yardi Marketplace component. The Yardi team resolved the issue within 13 minutes of initial detection and investigation.

Yardi's Client Central experienced an issue that prevented users from creating service requests for 20 minutes. The problem was identified and a fix was implemented. The service has been fully restored.

RENTCafe experienced intermittent issues affecting multiple components including API, online leasing, resident services, and property websites for 2.5 hours. Users reported that applications would not load, preventing them from making necessary application corrections. The incident was resolved after investigation and monitoring.

A major incident affected Yardi's UK Multitenant App, impacting users' ability to access the service. The issue was under investigation for 44 minutes before being resolved on May 6th, 2026 at 01:09 UTC.

A major issue impacted the Yardi application, specifically affecting the Home IQ component for 37 minutes. The Yardi team investigated and resolved the service disruption.

Yardi's Rent Cafe service experienced a 2.6 hour outage affecting multiple components including APIs, resident services, payment systems, and property management tools. Users reported inability to access the resident portal, payment processing failures, and problems executing leases or processing new tenant move-ins. The issue was resolved after implementing a fix and monitoring the results.