Outage in Yello

Yello Enterprise (US) delay in processing ATS integration files

Resolved Minor

December 09, 2024 - Started over 1 year ago - Lasted about 22 hours
Official incident page

Incident Report

There was an issue with the scheduler that handles processing background jobs (such as ATS integration imports and exports, calendar syncs, etc) for Yello Enterprise (US) this weekend. No files or data have been lost, but there is a delay in file processing. We expect all of the background jobs to be caught up in the next 24 hours. We have added additional monitoring to detect this scenario going forward. Thank you for your patience. Note that Yello Enterprise (EU), Yello Government Recruiting Solutions, and Yello Sourcing have not been impacted by this.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/10/2024 02:55PM

All background jobs have caught up and the scheduler is processing new jobs as expected.

MONITORING over 1 year ago - at 12/09/2024 04:56PM

There was an issue with the scheduler that handles processing background jobs (such as ATS integration imports and exports, calendar syncs, etc) for Yello Enterprise (US) this weekend. No files or data have been lost, but there is a delay in file processing. We expect all of the background jobs to be caught up in the next 24 hours. We have added additional monitoring to detect this scenario going forward. Thank you for your patience.

Note that Yello Enterprise (EU), Yello Government Recruiting Solutions, and Yello Sourcing have not been impacted by this.

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