Outage in Yesware

Outlook Add-in Sidebar Authentication Issue

Resolved Minor

February 07, 2025 - Started 12 months ago - Lasted 19 days
Official incident page

Incident Report

Our team is currently investigating a series of limited user reports pertaining to a 'login loop' where the Yesware sidebar in the Outlook Add-in fails to authenticate and sign-in properly. Affected individuals have described being continually being prompted to sign into the sidebar despite selecting an Outlook email and completing the on-screen instructions.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 02/26/2025 11:05PM

We have been monitoring this issue and users should no longer encounter any difficulties when attempting to authenticate with the Yesware sidebar while with Outlook.

INVESTIGATING 12 months ago - at 02/07/2025 03:09PM

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