Outage in Yext

Slightly elevated error rates across the Yext Platform

Resolved Major
December 15, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Need to monitor Yext outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Yext, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating outages across the entire Yext platform we believe are related to an ongoing Cloudflare incident (https://www.cloudflarestatus.com/incidents/z07jsxj4vvzv).
Components affected
Yext Pages Serving Yext Platform API (Knowledge and Administrative) Yext Live API Yext Customer Portal
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/16/2023 12:17AM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/15/2023 10:43PM

We have observed a decrease in errors in our own telemetry, and Cloudflare has updated their incident to indicate they believe a fix has been put in place.

We will continue to monitor for any regressions.

INVESTIGATING almost 2 years ago - at 12/15/2023 10:21PM

From our initial investigation, we believe these issues are affecting less than 1% of requests in the Yext Platform. We will continue to monitor the situation and update if anything changes with that measurement.

INVESTIGATING almost 2 years ago - at 12/15/2023 10:12PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 12/15/2023 10:12PM

We are currently investigating outages across the entire Yext platform we believe are related to an ongoing Cloudflare incident (https://www.cloudflarestatus.com/incidents/z07jsxj4vvzv).

Latest Yext outages

Chat Intent Insights Page Degraded - 2 days ago
All Hearsay Applications Partially Down - 10 days ago
Listings stuck in Processing - 12 days ago
Redirect Issues in Classic Pages - 12 days ago
Management API Degradation - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook