Outage in Yext
Slightly elevated error rates across the Yext Platform
Resolved MajorIncident Report
We are currently investigating outages across the entire Yext platform we believe are related to an ongoing Cloudflare incident (https://www.cloudflarestatus.com/incidents/z07jsxj4vvzv).
Components affected
Yext Pages Serving Yext Live API Yext Customer Portal Yext Platform API (Knowledge and Administrative)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/16/2023 12:17AM
This incident has been resolved.
MONITORING
over 2 years ago - at 12/15/2023 10:43PM
We have observed a decrease in errors in our own telemetry, and Cloudflare has updated their incident to indicate they believe a fix has been put in place.
We will continue to monitor for any regressions.
INVESTIGATING
over 2 years ago - at 12/15/2023 10:21PM
From our initial investigation, we believe these issues are affecting less than 1% of requests in the Yext Platform. We will continue to monitor the situation and update if anything changes with that measurement.
INVESTIGATING
over 2 years ago - at 12/15/2023 10:12PM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 12/15/2023 10:12PM
We are currently investigating outages across the entire Yext platform we believe are related to an ongoing Cloudflare incident (https://www.cloudflarestatus.com/incidents/z07jsxj4vvzv).
Latest Yext outages
Delays in Pages Publishing - 5 days ago
Analytics API Partial Outage - 13 days ago
Managed Services ETL Delays - 25 days ago
Automated and generative review response delays - 27 days ago
Detect-in functionality degraded for video posts in some organizations - about 2 months ago
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