Outage in Yext
Crawler Runs Delayed
Resolved MinorIncident Report
We have identified an issue that has been causing delays in Crawler runs since 4:00 AM EST earlier today (May 12, 2026).
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 05/13/2026 11:45PM
This incident has been resolved.
MONITORING
15 days ago - at 05/13/2026 06:10PM
We have resolved the delays causing Crawler runs to be stuck over the last ~34 hours.
As part of our resolution, we needed to cancel all active crawls. For customers with one-off or weekly crawl configurations, we have restarted all your crawls (and all but five weekly crawls are still in progress).
For customers with daily crawl configurations, you should feel free to manually restart your crawls, or expect that they will run again at their normally scheduled time in the next 24 hours.
IDENTIFIED
15 days ago - at 05/13/2026 06:37AM
Crawler runs are still delayed; we are continuing to work on figuring out the source of the delays.
IDENTIFIED
16 days ago - at 05/12/2026 10:33PM
We have identified an issue that has been causing delays in Crawler runs since 4:00 AM EST earlier today (May 12, 2026).
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