Outage in Yext

Publishing and Social Posting Errors in EU Source Region

Resolved Major
May 10, 2024 - Started 10 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating reports of failures in the EU source region for a subset of customers publishing updates for the Publishing feature of the Listings product and creating Social posts on the Facebook platform. We will provide an update as soon as possible.
Components affected
Yext Knowledge Network
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 05/10/2024 09:45PM

This incident is resolved.

MONITORING 10 months ago - at 05/10/2024 08:30PM

We have remediated the issue, and are processing the missed requests. It is expected that everything be caught up in the next 90 minutes. We will continue to monitor the situation.

IDENTIFIED 10 months ago - at 05/10/2024 05:35PM

We have identified the source of errors and are working on remediation.

INVESTIGATING 10 months ago - at 05/10/2024 04:41PM

We are investigating reports of failures in the EU source region for a subset of customers publishing updates for the Publishing feature of the Listings product and creating Social posts on the Facebook platform. We will provide an update as soon as possible.

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