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Outage in Yext

Errors in Listings Scanning backend

Resolved Major
June 05, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We found an issue with our scanning backend that is causing all Listings scans originating from the Partner Scan, Scan API, and Scout to fail. We are resolving the issue and should have functionality restored within the next 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/05/2025 08:01PM

This incident has been resolved.

MONITORING 11 months ago - at 06/05/2025 07:17PM

We have implemented a fix and will keep an eye for any regressions.

Please re-submit any scans created between 2:21 PM ET and 3:11 PM ET.

IDENTIFIED 11 months ago - at 06/05/2025 07:00PM

We found an issue with our scanning backend that is causing all Listings scans originating from the Partner Scan, Scan API, and Scout to fail.

We are resolving the issue and should have functionality restored within the next 30 minutes.

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