Outage in Yext
Widespread Analytics Platform Failures due to Snowflake Outage in US Source Region
Resolved MajorIncident Report
We are investigating reports of elevated error rates in the Scout Real Time Scan API.
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 10/20/2025 10:30PM
This incident is resolved.
MONITORING
1 day ago - at 10/20/2025 06:29PM
We are continuing to monitor system performance as a result of the ongoing incident with Snowflake
MONITORING
1 day ago - at 10/20/2025 02:56PM
Our automated monitoring checks have recovered. We are continuing to monitor Snowflake's status for updates. Some analytics queries may still be slower than usual.
IDENTIFIED
1 day ago - at 10/20/2025 01:48PM
The ongoing Snowflake Incident is causing impacts on the Yext Analytics platform and systems that rely upon it, such as the Scout Interactive API. https://status.snowflake.com/incidents/gvmvnx7lyxjj
We are monitoring Snowflake's ongoing incident and will provide updates as we can.
INVESTIGATING
1 day ago - at 10/20/2025 01:42PM
We are investigating reports of elevated error rates in the Scout Real Time Scan API.
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