Outage in Yext
Review Notification Delays
Resolved MinorIncident Report
Summary AI Generated
Yext experienced delays in Reviews Analytics notification emails starting February 25, 2026, lasting 15.4 hours. The issue affected the delivery of review notifications and caused problems with image attachments in emails. The service was restored with all missed notifications and delayed reports successfully sent, and additional monitoring was implemented to prevent recurrence.
We're investigating reports of delays in sending Reviews notifications.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/03/2026 12:21PM
We’ve verified that Reviews Analytics notification emails are functioning normally again, including correct image attachments. All missed notifications and delayed reports from the impact period have now been successfully sent. The system is fully operational, and we’ve completed additional monitoring and validation to ensure notifications and reports are being delivered as expected. This issue is fully resolved.
MONITORING
about 2 months ago - at 03/03/2026 08:45AM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 03/02/2026 11:07PM
We’ve verified that Reviews Analytics notification emails are functioning normally again, including correct image attachments. We’re continuing to send any missed notifications and delayed reports from the impact period. We’ll continue to monitor and perform additional checks to ensure notifications and reports are delivered as expected. This issue is now mitigated.
IDENTIFIED
about 2 months ago - at 03/02/2026 10:45PM
We identified an issue that delayed Reviews Analytics notifications beginning February 25. We’re working to send the delayed reports as soon as possible.
IDENTIFIED
about 2 months ago - at 03/02/2026 08:59PM
We're investigating reports of delays in sending Reviews notifications.
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