Outage in YNAB

Syncing Issues between Devices

Resolved Major
September 10, 2023 - Started about 2 years ago
Official incident page

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Outage Details

There was a spike in syncing issues between devices, so we rolled back a recent update. If your mobile app isn't syncing, here are the steps we recommend if you have access to a computer: 1) Log into YNAB on a computer. 2) Go to All Accounts. 3) Click the Bank Import button to trigger those transactions to import. Clicking that Bank Import button should trigger the mobile app to begin syncing again. If it still doesn't work you can uninstall and reinstall the app on your mobile device.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/11/2023 09:27PM

Our developers found the problem and have successfully deployed the release. Feel free to head back to your budget and test things out!

MONITORING about 2 years ago - at 09/10/2023 11:02PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 09/10/2023 08:25PM

There was a spike in syncing issues between devices, so we rolled back a recent update.

If your mobile app isn't syncing, here are the steps we recommend if you have access to a computer:
1) Log into YNAB on a computer.
2) Go to All Accounts.
3) Click the Bank Import button to trigger those transactions to import.

Clicking that Bank Import button should trigger the mobile app to begin syncing again. If it still doesn't work you can uninstall and reinstall the app on your mobile device.

Latest YNAB outages

Web app slowness - 7 days ago
YNAB Application is down - 29 days ago
Slow Loading - about 1 month ago
Planned Maintenance - about 2 months ago
High incidence of Not Allowed/abnormal traffic errors - about 2 months ago

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