PayPal—Connection Issues

Unfortunately, this CAPTCHA issue with PayPal is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible.

No need to worry though! For persistent issues like this one with PayPal, we'll update our Watchlist Institutions article, so you can monitor the status of your bank there.

Our import provider is continuing to work on these PayPal issues. This is a quick reminder that we haven't forgotten. Once we have any *actionable* updates we'll be sure to share them. Thank you for your continued patience!

We've identified the issue's cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.

We're investigating a spike in connection issues with PayPal, especially when it comes to completing CAPTCHA requests. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.