Outage in YNAB

Discover—Connection Issues & Transactions not importing

Resolved Minor
July 16, 2024 - Started 9 months ago - Lasted 7 days
Official incident page

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Outage Details

We're investigating a spike in connection issues and reports of transactions not importing for Discover. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Components affected
YNAB Plaid
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/23/2024 09:48PM

After monitoring Discover’s connection for the past week, we’ve confirmed this particular issue with Discover is resolved. Another unrelated issue with Discover arose over the weekend that's causing transaction delays, and that can be monitored here.

MONITORING 9 months ago - at 07/18/2024 06:50PM

Our Direct Import provider has resolved the issue with Discover. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

INVESTIGATING 9 months ago - at 07/16/2024 06:08PM

We're investigating a spike in connection issues and reports of transactions not importing for Discover. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

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