Outage in YNAB

Fidelity: Connection Issues

Minor
October 30, 2025 - Started about 1 month ago
Official incident page

Incident Report

Our import provider is aware of an issue impacting Fidelity connections. They've identified the issue’s cause and are working with Fidelity. You can continue to use our other transaction entry methods to keep your accounts up to date. ⚠️Investment account holders (including Cash Management account): Please note that we expect these to have issues connecting or import incorrectly. See "I'm having trouble with my investment or loan account" for further information.
Components affected
YNAB MX

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Latest Updates ( sorted recent to last )
IDENTIFIED 23 days ago - at 11/06/2025 07:23PM

Issues persist while our import provider continues to work on a resolution, but we are seeing *some* improvement in connection stats. We suggest refreshing the bank connection occasionally, as this may help you get reconnected before the incident is officially resolved!

IDENTIFIED about 1 month ago - at 10/30/2025 06:15PM

Our import provider is aware of an issue impacting Fidelity connections. They've identified the issue’s cause and are working with Fidelity. You can continue to use our other transaction entry methods to keep your accounts up to date.

⚠️Investment account holders (including Cash Management account): Please note that we expect these to have issues connecting or import incorrectly. See "I'm having trouble with my investment or loan account" for further information.

Latest YNAB outages

Support Interruption - about 1 month ago
Web app slowness - 2 months ago

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