Outage in Yoco
Merchants unable to complete biometric verification
Resolved Minor
September 18, 2026 - Started 22 days ago
- Lasted about 1 hour
Incident Report
We’ve picked up an issue impacting our biometric identify verification service that may be causing Merchants to fail vetting. Our investigation is ongoing - we’ll keep you posted here.
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Latest Updates ( sorted recent to last )
INVESTIGATING
22 days ago - at 09/18/2026 11:37AM
We've picked up an issue affecting our merchant onboarding verification process that may be causing delays completing signup. Our investigation is ongoing, we'll keep you posted here.
INVESTIGATING
22 days ago - at 09/18/2026 11:31AM
We’ve picked up an issue impacting our biometric identify verification service that may be causing Merchants to fail vetting. Our investigation is ongoing - we’ll keep you posted here.
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