Issue(s) affecting Yokoy Invoices performance - Invoice upload

This incident is now resolved. Yokoy Invoices operation was impacted 2025-05-07 from 05:44 CEST to 10:25 CEST.
No invoices were lost, some invoices might have not been digitized.

We‘ve identified and implemented a fix for the issue with Invoices . We‘ll continue to monitor the system’s health to ensure no further issues occur.

Our engineers have identified the root cause of the issue with Invoice Upload and are working toward a resolution.

Our engineers have identified issue(s) when accessing some pages in Yokoy Invoices on the web app. Customers may experience delays or a disruption in uploading invoices. No invoices are being lost but processing might take a bit more time. Some invoices might have digitization errors but are still present. We‘re currently investigating the issue(s) and will update you on the status within the next 30 minutes.