Outage in Yokoy

Issue(s) affecting Yokoy Invoices performance - Invoice upload

Resolved Minor
May 07, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineers have identified issue(s) when accessing some pages in Yokoy Invoices on the web app. Customers may experience delays or a disruption in uploading invoices. No invoices are being lost but processing might take a bit more time. Some invoices might have digitization errors but are still present. We‘re currently investigating the issue(s) and will update you on the status within the next 30 minutes.
Components affected
Yokoy Invoices

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/07/2025 09:38AM

This incident is now resolved. Yokoy Invoices operation was impacted 2025-05-07 from 05:44 CEST to 10:25 CEST.
No invoices were lost, some invoices might have not been digitized.

MONITORING 6 months ago - at 05/07/2025 08:31AM

We‘ve identified and implemented a fix for the issue with Invoices . We‘ll continue to monitor the system’s health to ensure no further issues occur.

IDENTIFIED 6 months ago - at 05/07/2025 07:34AM

Our engineers have identified the root cause of the issue with Invoice Upload and are working toward a resolution.

INVESTIGATING 6 months ago - at 05/07/2025 07:08AM

Our engineers have identified issue(s) when accessing some pages in Yokoy Invoices on the web app. Customers may experience delays or a disruption in uploading invoices. No invoices are being lost but processing might take a bit more time. Some invoices might have digitization errors but are still present. We‘re currently investigating the issue(s) and will update you on the status within the next 30 minutes.

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