Outage in YOOBIC

File Viewing Degradation

Resolved Minor
September 11, 2025 - Started about 2 months ago - Lasted 44 minutes
Official incident page

Incident Report

We are currently experiencing a degraded service affecting file viewing (images and PDF files are not impacted) within our app. As a result, users may experience limited or intermittent access to these features. Our engineering team is actively investigating the issue and working to restore full-service availability. As a temporary workaround, users can download the affected files and view them locally using their device’s viewer. We understand the impact this may have on your workflow and assure you that we are making every effort to restore full functionality as quickly as possible. We will continue to provide regular updates on this page to keep you informed about the progress of the incident. Our team is committed to resolving this issue and minimizing any impact on your operations. Thank you for your understanding and cooperation during this time. We appreciate your continued support as we work towards a resolution.
Components affected
YOOBIC apps

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/11/2025 09:16AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 09/11/2025 08:34AM

We are currently experiencing a degraded service affecting file viewing (images and PDF files are not impacted) within our app. As a result, users may experience limited or intermittent access to these features. Our engineering team is actively investigating the issue and working to restore full-service availability. As a temporary workaround, users can download the affected files and view them locally using their device’s viewer.

We understand the impact this may have on your workflow and assure you that we are making every effort to restore full functionality as quickly as possible.

We will continue to provide regular updates on this page to keep you informed about the progress of the incident. Our team is committed to resolving this issue and minimizing any impact on your operations.

Thank you for your understanding and cooperation during this time. We appreciate your continued support as we work towards a resolution.

Latest YOOBIC outages

Degraded Performance - 6 months ago
Partial Outage - about 1 year ago
Partial Outage - about 1 year ago

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