Limitations on recurring campaign with new targeting system

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Some customers may be experiencing an issue affecting some newly created recurring campaigns using the new targeting system, which may result in limitations around audience assignment for newly published missions. As a result, certain items may not behave as expected for end users.

Our engineering team has identified the issue and is actively investigating the underlying cause to restore normal behavior as quickly as possible.

While this limitation may impact the completion of some newly published items, please be assured that resolving this is a top priority. We are working to ensure that recurring campaigns correctly apply their intended audience configuration going forward.

We will provide regular updates on this page as the investigation progresses and once a fix has been deployed. Thank you for your patience and understanding while we work to resolve this issue and improve overall reliability.