Outage in Yoti
INC-3301 (P2- Medium Priority)
Resolved MajorIncident Report
We are aware customers may see error messages whilst using the postcode look up facility, identity cards and other official documents can still be used to verify your address. we are currently working on a fix to resolve this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/14/2025 04:58AM
The service is fully operational. This incident has been resolved.
MONITORING
12 months ago - at 05/14/2025 04:52AM
We have fixed the issue. Our engineers will monitor the situation until we declare the incident resolved.
IDENTIFIED
12 months ago - at 05/14/2025 12:12AM
We are aware customers may see error messages whilst using the postcode look up facility, identity cards and other official documents can still be used to verify your address. we are currently working on a fix to resolve this issue.
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