Outage in Yoti
INC-3301 (P2- Medium Priority)
Resolved Major
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Outage Details
We are aware customers may see error messages whilst using the postcode look up facility, identity cards and other official documents can still be used to verify your address. we are currently working on a fix to resolve this issue.
Components affected
Yoti Digital IDLatest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/14/2025 04:58AM
The service is fully operational. This incident has been resolved.
MONITORING
9 days ago - at 05/14/2025 04:52AM
We have fixed the issue. Our engineers will monitor the situation until we declare the incident resolved.
IDENTIFIED
10 days ago - at 05/14/2025 12:12AM
We are aware customers may see error messages whilst using the postcode look up facility, identity cards and other official documents can still be used to verify your address. we are currently working on a fix to resolve this issue.
Latest Yoti outages
High volume of requests - 4 days ago
High volume of requests - 10 days ago
INC-3285 (P1- High Priority) - about 1 month ago
INC-3273/1 (P2 - Medium Priority) - about 2 months ago
Informational Notice - Yoti Hub - 5 months ago
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