Outage in Yoti
INC-3674 (P1 - High Priority)
Resolved MajorIncident Report
We are experiencing issues with the Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), Yoti Verified Calls services.
Components affected
Yoti Website Yoti Password Manager Yoti Web Account Yoti UK Post Office In-branch verification (IBV) Yoti Identity verification Yoti Identity verification portal Yoti Age verification Yoti Age estimation Yoti eSignatures Yoti Hub Yoti Digital IDTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/10/2026 01:22PM
The services Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), Yoti Verified Calls are fully operational. This incident has been resolved.
MONITORING
4 days ago - at 04/10/2026 01:07PM
We have fixed the Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), Yoti Verified Calls services. Our engineers will monitor the situation until we declare the incident resolved.
INVESTIGATING
4 days ago - at 04/10/2026 01:04PM
We are experiencing issues with the Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), Yoti Verified Calls services.
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