Outage in Yoti
INC-3820 (P2- Medium Priority)
Resolved MinorIncident Report
We are currently investigating an issue affecting Identity verification , Identity verification portal, Age verification, eSignatures, and Yoti-Hub service. Some customers may experience intermittent performance or downtime.
Components affected
Yoti Identity verification Yoti Identity verification portal Yoti Age verification Yoti eSignatures Yoti HubTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/12/2026 04:00PM
All affected services are now fully operational. The incident has been successfully resolved and all systems are stable. Thank you for your patience.
MONITORING
2 days ago - at 08/12/2026 03:55PM
A fix has been implemented for the Identity verification , Identity verification portal, Age verification, eSignatures, and Yoti-Hub services and we are seeing signs of recovery. Our team will continue to monitor the system closely to ensure stability before officially resolving the incident.
IDENTIFIED
2 days ago - at 08/12/2026 03:54PM
We have identified the root cause of the issues affecting Identity verification , Identity verification portal, Age verification, eSignatures, and Yoti-Hub service service. Our team is actively working on a fix to restore full functionality as quickly as possible.
INVESTIGATING
2 days ago - at 08/12/2026 03:45PM
We are currently investigating an issue affecting Identity verification , Identity verification portal, Age verification, eSignatures, and Yoti-Hub service. Some customers may experience intermittent performance or downtime.
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