Outage in Yoti
INC-3380 (P1 - High Priority)
Resolved MajorIncident Report
We are experiencing issues with the Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures services.
Components affected
Yoti Digital ID Yoti Identity verification Yoti Identity verification Yoti Age verification Yoti Identity verification portal Yoti Age estimation Yoti Age verification Yoti Age estimation Yoti eSignatures Yoti Hub Yoti Website Yoti Password Manager Yoti Web Account Yoti UK Post Office In-branch verification (IBV)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/26/2025 02:59PM
The Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV) services are fully operational. This incident has been resolved.
INVESTIGATING
8 months ago - at 08/26/2025 02:35PM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 08/26/2025 01:56PM
We are experiencing issues with Age verification service.
MONITORING
8 months ago - at 08/26/2025 01:22PM
All our services have returned to normal. Our engineers will monitor the situation until we declare the incident resolved.
INVESTIGATING
8 months ago - at 08/26/2025 01:12PM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 08/26/2025 12:57PM
We are experiencing issues with the Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), services.
INVESTIGATING
8 months ago - at 08/26/2025 12:53PM
We are experiencing issues with the Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures services.
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