Outage in Yoto

Checkout issues with Club credits and Tokens affecting yotoplay.com

Resolved Minor
July 29, 2025 - Started 5 months ago - Lasted about 1 hour

Incident Report

We are currently investigating an issue affecting checkout. Customers may experience issues when trying to apply Yoto Tokens or Yoto Club credits at checkout. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.

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Latest Updates ( sorted recent to last )
INVESTIGATING 5 months ago - at 07/29/2025 02:00PM

We are currently investigating an issue affecting checkout. Customers may experience issues when trying to apply Yoto Tokens or Yoto Club credits at checkout. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.

INVESTIGATING 5 months ago - at 07/29/2025 01:48PM

We are currently investigating an issue affecting checkout. Customers may experience issues when trying to apply Yoto Tokens or Yoto Club credits at checkout. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.

Latest Yoto outages

Several Yoto web pages, including the 'My Account' section and Yoto Space (yoto.space), are currently down and inaccessible. - 26 days ago
Account login issues in Australia region - 2 months ago
Issue with card previews on our website - 3 months ago
Android 16 devices cannot scan cards to play them - 5 months ago
Issue creating families - 5 months ago

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