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Outage in Yoto

Some users are having issues adding shared cards to their libraries

Resolved Minor
March 11, 2026 - Started about 1 month ago - Lasted 7 days

Incident Report

We are currently investigating an issue affecting adding shared cards to your library on the iOS app. Our team has found the cause of the issue, and we will provide an update as soon as possible. Thank you for your patience.

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Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 03/12/2026 06:01PM

The issue affecting adding shared cards to your library on iOS has been resolved, and the service has returned to normal.

Please go to the App Store to update your app to version 3.32.1 if you are experiencing this issue.

Our team is closely monitoring the situation to ensure no further disruptions occur. If you experience any lingering issues, please contact our Customer Happiness team at https://support.yotoplay.com.

IDENTIFIED about 1 month ago - at 03/11/2026 02:05PM

We have identified the root cause of the issue affecting adding shared cards to user's libraries. We now have a fix available in version 3.32.1 which will be available on TestFlight shortly and will be available to all users in the next couple of days

INVESTIGATING about 1 month ago - at 03/11/2026 12:21PM

We are currently investigating an issue affecting adding shared cards to your library on the iOS app. Our team has found the cause of the issue, and we will provide an update as soon as possible. Thank you for your patience.

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