Outage in Yotpo Loyalty & Referrals

Yotpo L&R Service interruption

Resolved Minor

July 23, 2022 - Started over 3 years ago - Lasted 7 minutes
Official incident page

Incident Report

Overall Description of the issue and Affected Services: We are currently experiencing an issue with processing new orders into the Loyalty admin Start Time: July 23, 2022 07:08 UTC Business Impact: - Customers are not being rewarded point for new orders - New orders are not arriving in the loyalty admin We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team

Components affected

Yotpo Loyalty & Referrals Admin

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Latest Updates ( sorted recent to last )

INVESTIGATING over 3 years ago - at 07/23/2022 01:50PM

Overall Description of the issue and Affected Services:

We are currently experiencing an issue with processing new orders into the Loyalty admin

Start Time:
July 23, 2022 07:08 UTC

Business Impact:
- Customers are not being rewarded point for new orders
- New orders are not arriving in the loyalty admin

We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team

Latest Yotpo Loyalty & Referrals outages

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Loyalty Order & Points Processing Delays - about 1 month ago

Yotpo L&R - API Degradation - 2 months ago

Yotpo L&R - Merchants cannot manually adjust the points of the customers - 2 months ago

Reviews main widget v2/v3 is not displaying on-site - 3 months ago

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