Outage in Yotpo Loyalty & Referrals

Yotpo L&R Service interruption

Resolved Minor
July 23, 2022 - Started over 2 years ago - Lasted 7 minutes
Official incident page

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Outage Details

Overall Description of the issue and Affected Services: We are currently experiencing an issue with processing new orders into the Loyalty admin Start Time: July 23, 2022 07:08 UTC Business Impact: - Customers are not being rewarded point for new orders - New orders are not arriving in the loyalty admin We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Components affected
Yotpo Loyalty & Referrals Admin
Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 07/23/2022 01:50PM

Overall Description of the issue and Affected Services:

We are currently experiencing an issue with processing new orders into the Loyalty admin

Start Time:
July 23, 2022 07:08 UTC

Business Impact:
- Customers are not being rewarded point for new orders
- New orders are not arriving in the loyalty admin

We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team

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