Outage in Yotpo Subscriptions
Degraded performance for Loyalty services
Resolved MinorIncident Report
A fix has been implemented and we are monitoring the results.
Between 12:54 and 13:35 UTC, some Loyalty services were degraded. Loyalty widgets may not have loaded, and some point redemptions failed. No points were lost, and any delayed points or tier updates are being processed automatically.
Start Time:
November 10, 2026, 12:54 UTC
We apologize for the inconvenience caused.
If you have any further questions or concerns, please feel free to reach out to us by live chat.
The Yotpo Support Team
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/10/2026 03:03PM
The incident has been resolved.
Loyalty services are fully back to normal. Widgets are loading, point redemptions are working, and all delayed points and tier updates have been processed. No points were lost.
Start Time:
November 10, 2026, 12:54 UTC
End Time:
November 10, 2026, 13:35 UTC
We apologize for the inconvenience caused.
If you have any further questions or concerns, please feel free to reach out to us by live chat.
The Yotpo Support Team
MONITORING
2 days ago - at 11/10/2026 02:00PM
A fix has been implemented and we are monitoring the results.
Between 12:54 and 13:35 UTC, some Loyalty services were degraded. Loyalty widgets may not have loaded, and some point redemptions failed. No points were lost, and any delayed points or tier updates are being processed automatically.
Start Time:
November 10, 2026, 12:54 UTC
We apologize for the inconvenience caused.
If you have any further questions or concerns, please feel free to reach out to us by live chat.
The Yotpo Support Team
Latest Yotpo Subscriptions outages
Loyalty service degradation - 4 months ago
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Points Not Awarded for Segment-Restricted Earning Rules - 5 months ago
Degradation in points and redemption reminder alerts - 5 months ago
Failures in point redemptions creations - 5 months ago
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