Outage in Yotpo

L&R Service Interruption

Resolved Major
July 08, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Overall Description of the issue and Affected Services: We are currently experiencing issues with our Points Service; the service is only partially responding at the moment. Start Time: 1:38 PM UTC Business Impact: - Points delayed. - Loyalty admin inaccessible. We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/08/2024 03:41PM

This incident has been resolved.

MONITORING 10 months ago - at 07/08/2024 03:38PM

Our R&D team has deployed a fix and is now monitoring the incident.

IDENTIFIED 10 months ago - at 07/08/2024 02:24PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 07/08/2024 02:17PM

Overall Description of the issue and Affected Services:
We are currently experiencing issues with our Points Service; the service is only partially responding at the moment.

Start Time:
1:38 PM UTC

Business Impact:
- Points delayed.
- Loyalty admin inaccessible.

We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team

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