Outage in Yotpo
Loyalty Order & Points Processing Delays
Resolved MinorIncident Report
The issue impacting loyalty processing has stabilized and systems are currently operating as expected.
There may still be minor delays while remaining events continue to process, but no data loss has occurred and all events are expected to complete automatically.
Our engineering teams are monitoring closely and continuing to investigate the root cause to ensure ongoing stability.
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 12/20/2025 07:41PM
The issue has been resolved, and all loyalty-related processing is operating normally. We have confirmed that any delayed events were processed successfully.
MONITORING
about 17 hours ago - at 12/20/2025 06:19PM
The issue impacting loyalty processing has stabilized and systems are currently operating as expected.
There may still be minor delays while remaining events continue to process, but no data loss has occurred and all events are expected to complete automatically.
Our engineering teams are monitoring closely and continuing to investigate the root cause to ensure ongoing stability.
Latest Yotpo outages
Yotpo L&R - API Degradation - about 1 month ago
Yotpo L&R - Merchants cannot manually adjust the points of the customers - about 1 month ago
Reviews main widget v2/v3 is not displaying on-site - about 1 month ago
Yotpo Loyalty Admin inaccessible - about 1 month ago
Yotpo Service Degradation - 2 months ago
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