Outage in Yotpo

Yotpo Service Disruption notice

Resolved Major

March 18, 2026 - Started 3 days ago - Lasted 41 minutes
Official incident page

Incident Report

Summary AI Generated

Yotpo experienced a major service disruption affecting their Point Redemption service, preventing customers from redeeming loyalty points. The incident lasted 41 minutes before being fully resolved. The Point Redemption service is now working as expected.

We’re investigating an issue affecting the Point Redemption service, which is preventing customers from redeeming points. At the moment, we are working on resolving the issue as soon as possible. We apologize for the temporary inconvenience. More details to follow in the next status update The Yotpo Support Team

Need to monitor Yotpo outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/18/2026 12:42PM

The incident has been fully resolved, and redemptions are now working as expected

MONITORING 3 days ago - at 03/18/2026 12:39PM

The incident has been fully resolved, and redemptions are now working as expected

INVESTIGATING 3 days ago - at 03/18/2026 12:02PM

We’re investigating an issue affecting the Point Redemption service, which is preventing customers from redeeming points.

At the moment, we are working on resolving the issue as soon as possible.

We apologize for the temporary inconvenience. More details to follow in the next status update

The Yotpo Support Team

Latest Yotpo outages

Switching between stores might not be available. - 4 days ago

Yotpo admin may not be loading properly (Moderation, General settings, etc.) - 9 days ago

Delay with processing orders - 10 days ago

Access to the Review requests dashboard might currently not be available. - about 1 month ago

Yotpo L&R – Intermittent Degradation in Point Redemption for Shopify - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook