ELAN CardMember Service Credit Card - Connection Issues

Unfortunately, this issue with Elan is proving to be more complex to resolve than anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we will be retiring this from our Status Page to keep the information here as fresh and relevant as possible.

No need to worry though! For persistent issues like we're experiencing with Elan, we'll update our Watchlist Institutions article, so you can monitor the status of your bank there.

Our import provider is still working on the connection issues with Elan. We'll update you here the minute we have any actionable updates to share. Thank you for hanging in there!

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.

We're investigating a new spike in connection issues with ELAN CardMember Services. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!