Outage in YouScan

Services are unavailable

Resolved Major
July 10, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

Some of our services are unavailable: - Machine learning services - Image Recognition service - AI assist services We are working on fixing it.
Components affected
YouScan Data ingestion YouScan

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/10/2025 10:16AM

This incident has been resolved.

MONITORING 4 months ago - at 07/10/2025 10:01AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 07/10/2025 09:57AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 07/10/2025 09:38AM

Some of our services are unavailable:
- Machine learning services
- Image Recognition service
- AI assist services
We are working on fixing it.

Latest YouScan outages

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Delays in new mentions processing - 4 months ago
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