Outage in YouScan

Delays in new mentions processing

Resolved Minor

January 09, 2026 - Started about 1 month ago - Lasted about 11 hours
Official incident page

Incident Report

Customers might experience up to 60 minutes delay in regular data ingestion.

Components affected

YouScan Data ingestion

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/10/2026 08:34AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/09/2026 11:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 01/09/2026 09:57PM

Customers might experience up to 60 minutes delay in regular data ingestion.

Latest YouScan outages

Problems when creating topics - 4 days ago

Delays in new mentions processing - 5 days ago

Delay in mentions processing - 12 days ago

Delays in mention processing into customer's topics since - 30 days ago

Global Network issues in our cloud provider - 3 months ago

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