Outage in YSoft SAFEQ Cloud

US Datacenter: Connectivity Problems

Resolved Minor

January 23, 2025 - Started about 1 year ago
Official incident page

Incident Report

We are investigating alerts that we have received, and the US Data Center has degraded performance. We will keep you informed as soon as we know more. Updates will follow on this channel.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/23/2025 04:45PM

The service is fully operational.

MONITORING about 1 year ago - at 01/23/2025 04:31PM

The rollback has been successful and we are monitoring the data center.

The service is operational

IDENTIFIED about 1 year ago - at 01/23/2025 02:42PM

The service is in the process of rolling back to 2024.11.28.

We will continue to update this incident here.

INVESTIGATING about 1 year ago - at 01/23/2025 02:15PM

The US Data Center might be inaccessible, and services are impacted.

We are investigating the issue with the highest priority.

Your service will likely be interrupted.
Updates will follow on this channel.

INVESTIGATING about 1 year ago - at 01/23/2025 02:13PM

We are investigating alerts that we have received, and the US Data Center has degraded performance.

We will keep you informed as soon as we know more.

Updates will follow on this channel.

Latest YSoft SAFEQ Cloud outages

Incident - SAFEQ Cloud - Potential issues with PC Client - 24 days ago

Incident - US Datacenter: Degraded Scan Performance - about 1 month ago

Incident - EU Central Datacenter: ECS Traefik Issue - about 1 month ago

Potential issues with a PC client after auto update - about 2 months ago

EU Data Center - Messaging issues - about 1 year ago

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