Outage in Zanda
Zoom Telehealth Connectivity Issues
Resolved Minor
October 20, 2025 - Started 4 months ago
- Lasted about 1 hour
Incident Report
We’re aware that some users may be experiencing issues when starting Zoom Telehealth sessions from within Zanda. This is due to a widespread Amazon Web Services (AWS) outage currently impacting Zoom’s infrastructure. As this is an external issue, it may cause intermittent failures when launching or joining telehealth sessions. We’re actively monitoring the situation and will update you once Zoom confirms service restoration. You can monitor Zoom’s progress and updates directly via their status page here as well: [https://status.zoom.us.](https://status.zoom.us) Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
MONITORING
4 months ago - at 10/20/2025 09:26AM
We’re aware that some users may be experiencing issues when starting Zoom Telehealth sessions from within Zanda. This is due to a widespread Amazon Web Services (AWS) outage currently impacting Zoom’s infrastructure. As this is an external issue, it may cause intermittent failures when launching or joining telehealth sessions. We’re actively monitoring the situation and will update you once Zoom confirms service restoration. You can monitor Zoom’s progress and updates directly via their status page here as well: [https://status.zoom.us.](https://status.zoom.us) Thank you for your patience and understanding.
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